By one estimate, more than 14 trillion frequent-flyer miles have been accumulated by people worldwide. It all started in the early 1980s, when airlines began the first frequent-flyer programs to encourage repeat business by rewarding customers for their loyalty. Accumulated miles could be redeemed for free travel, goods, and services, so it wasn’t long before people began planning their travel based as much on personal reward as on price or schedule.
via Our Daily Bread http://ift.tt/1yjxB8b
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